Troubleshooting Guide

Maintenance & Hardware

• What will happen if the TCG 01-G with a high voltage power supply is powered from 48Vdc?
• How to check the IEC fuse

NTP

• How to configure the clock to output NTP when out of sync?

PTP

• How many PTP & NTP clients per unit per port Tekron products can support?
• Minimum required firmware for PTP profiles
• Monitoring PTP using Wireshark

Installation

• Where can I get additional N-type connectors for the Tekron supplied lightning arrestor
• How to determine if clock IP address is static or DHCP assigned
• How To Determine the IP Address Configured on a Clock
• Can the TCG 01-G /NTS 02-G be mounted on DIN-rail?
• About Tekron's Factory Reset Procedure Trigger Tool
• What to do when a firmware upgrade fails

See all 10 articles

IRIG-B

• Can the NTS and TCG synchronise to an IRIG-B input signal?