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Troubleshooting Guide

Maintenance & Hardware

  • What will happen if the TCG 01-G with a high voltage power supply is powered from 48Vdc?
  • How to check the IEC fuse

NTP

  • How to configure the clock to output NTP when out of sync?

PTP

  • How many PTP & NTP clients per unit per port Tekron products can support?
  • Minimum required firmware for PTP profiles
  • Monitoring PTP using Wireshark

Installation

  • Where can I get additional N-type connectors for the Tekron supplied lightning arrestor
  • How to determine if clock IP address is static or DHCP assigned
  • How To Determine the IP Address Configured on a Clock
  • Can the TCG 01-G /NTS 02-G be mounted on DIN-rail?
  • About Tekron's Factory Reset Procedure Trigger Tool
  • What to do when a firmware upgrade fails
See all 10 articles

IRIG-B

  • Can the NTS and TCG synchronise to an IRIG-B input signal?

Contact Us

Website: https://tekron.com
Phone (NZ): + 64 4 566 7722
Phone(USA/CA): 1 800 256 2309
Phone - Support Only(AU): 1 800 506 311